Privacy Policy
Privacy Policy
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Effective Date: October 1, 2025
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The Tour Guides Association of Greater New Orleans, Inc. ("TGAGNO," “TGAGNOI”, "we," "us," or "our") is committed to protecting the privacy of its members and visitors to its website, located at www.tourguidesnola.org (the "Site"). This Privacy Policy describes the types of information we may collect, how we use it, how we protect it, and what choices you have regarding your personal information.
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By using our Site, you agree to the collection and use of information in accordance with this policy.
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1. Information We Collect
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We collect information to operate our association, provide services to our members, and improve the user experience on our Site. The types of information we collect include:
A. Personal Information You Provide to Us
We collect personal information you voluntarily provide, such as when you become a member (name, email, address, etc.), create a member profile, register for events, contact us, subscribe to newsletters, or post in public forums.
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B. Non-Personal Information Collected Automatically
We automatically collect non-personal information through technology like cookies when you visit our Site. This includes log data (IP address, browser type) and usage information to improve Site functionality.
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2. How We Use Your Information
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We use your information to operate the association, manage memberships, provide services like displaying member profiles, communicate with you, improve our website through analysis, and for legal compliance.
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3. How We Share Your Information
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We do not sell, rent, or trade your personal information. We may share it with the public via member profiles (if you choose), with third-party service providers who help us operate (like payment processors), or for legal reasons if required by law.
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Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to book and sell event tickets to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by TGAGNO adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information.
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4. Your Choices and Rights
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You can access your information through your member account, and manage cookie preferences through your browser. You can opt out of communications, usage of your name, likeness, and images, and update your public profile settings by contacting TGAGNOI in writing.
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5. Data Security
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We use security measures to protect your personal information, but no method of transmission or storage is entirely secure.
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6. Third-Party Links
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Our Site may link to external websites with their own privacy policies, which we encourage you to review.
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7. Children's Privacy
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Our Site is not for children under 13, and we do not knowingly collect their information.
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8. Changes to This Privacy Policy
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We may update this policy and will post changes on this page with a new effective date.
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9. Consent to Usage of your Name, Likeness, or Image
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By attending TGAGNO-sponsored events or other events where TGAGNO members are present, you agree to the right to use and display your name, image, and likeness on the TGAGNO website and in social media. You waive any right to inspect or approve the finished product and waive any claim for compensation or royalties related to the use of your name, image, and likeness. You can opt out of this by contacting TGAGNO in writing.
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9. Contact Us
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For questions about this Privacy Policy, please contact us at:
Tour Guides Association of Greater New Orleans, Inc.
P.O. Box 56505
New Orleans, LA 70156-6505